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Shipping & Delivery

COVID-19 UPDATES 
Our couriers offer contact-free delivery as standard, which means no hand-to-hand contact. Your parcel will be left safely at your door, but if you have a safe place you’d prefer your order to be kept, please let us know by adding a note to the delivery instructions at checkout or, if your order is being delivered by Hermes, by using the ‘My Places’ feature in the Hermes app.

Free Standard UK delivery
Delivered within 4 working days to UK Mainland

FREE delivery automatically applied at checkout.

We use Royal Mail & Hermes as our Chosen Delivery Partners

Please allow up to 3 additional working days for deliveries to Northern Ireland, AB Postcodes, Highlands and Islands. 

Track Your Order

There are two ways you can track your order:

  1. Use the link in your confirmation email
  2. Go to www.hermesworld.com and enter your tracking number (this can be found in your confirmation email) in the space provided

Additional Information

A safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.

During busy periods deliveries may take longer. If you have not received your order within 7 working days please contact customer service team.



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